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Old 08-12-2009, 11:46 AM   #1
cdax
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PPs unavailable

Wondering why some pps are unavailable for a race within the card and how do I go about getting them (preferably without getting charged again).

If they were maiden races it wouldn't bother me, but I trying to follow the marathon races and those are the ones I'm missing.

Chris
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Old 08-12-2009, 12:18 PM   #2
clore1030
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Quote:
Originally Posted by cdax View Post
Wondering why some pps are unavailable for a race within the card and how do I go about getting them (preferably without getting charged again).

If they were maiden races it wouldn't bother me, but I trying to follow the marathon races and those are the ones I'm missing.

Chris
I believe that RDSS limited to races up to a mile-and-a-half.
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Old 08-12-2009, 12:56 PM   #3
Ted Craven
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Quote:
Originally Posted by clore1030 View Post
I believe that RDSS limited to races up to a mile-and-a-half.
At the moment, unfortunately yes. Next release will have re-instated the (Validator/Speculator) ability to change the race distance and/or surface (i.e. change a 2 mile race to a 10f or 12f race so you can analyse it as such).

If that was the problem. If not, what card, what races? If you need to redownload anything, do it on the same day for no extra charge by TrackMaster (and make sure you remove the check-mark from the Data Centre 'Don't Duplicate' Task settings so it does duplicate the re-Download and re-Conversion).

Ted
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Old 08-12-2009, 01:06 PM   #4
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That's it. Everything else is fine.

Thanks
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