Questions/Assistance FAQs - using the RDSS Update for the NEW TrackMaster Store

[AwesomeAgain]

Originally Posted by Ted Craven

Jimmy, you emailed me a screenshot of KD for today Sept 5 Race 6 which was malformed. Although I was not working KD today, when I assembled ALL races for the day, everything assembled without any stopping - I got all 12 races. So, I'm, not sure why the stoppage for you during ALL race assembly. Sorry

I then assembled tomorrow's races for KD. While TS Ratings were not yet available for tomorrow, all 12 races assembled in one shot, no stoppage. Tomorrow I will reassemble to fetch the TS Ratings for tomorrow.

So - I am afraid I do not know why ANY card of races failed to assemble ALL races at once, either for today or for future races

You are correct that you generally should assemble one card at a time, restart RDSS then assemble the next card. Sometimes depending on number of races and number of total horses (and how many past PP running lines total for the day), you can get 2 full cards before RDSS runs out of gas and needs to restart.

For a clean assembly of races, if you downloaded a race card the day before (or a few days before), on the day of racing, re-assemble ALL races which will force RDSS to load what it had previously already assembled PLUS fetch the current day's TS Ratings.

If that still seems to be not working smoothly, I advise clearing the Cache for the card of races (on the Card Summary Screen) then Assemble ALL again for that day - ON the day of racing, not before.

I'm not sure how these directions differ from your precise experience yesterday and today, but please give it a go (clear Cache and re-assemble) for any given card on the morning of the CURRENT day.

If you're just not getting properly assembled races for a given card with the above ideas, I am happy to connect with your computer to observe what's happening and troubleshoot. Just send me an email. (Remember I am in the Pacific Timezone and 9am PT / 12 noon ET - is about my earliest happy time on Sunday mornings ).

Ted

Ted,

Just checking to see if you had found out about the issue of horses pacelines comingling? It happens to a lot when I play tracks that have a lot of first time starters and two year old races. Just reference the email I sent you regarding this if you forgot. Have a great weekend.

[Jimmy R]

Originally Posted by Ted Craven

Jimmy, you emailed me a screenshot of KD for today Sept 5 Race 6 which was malformed. Although I was not working KD today, when I assembled ALL races for the day, everything assembled without any stopping - I got all 12 races. So, I'm, not sure why the stoppage for you during ALL race assembly. Sorry

I then assembled tomorrow's races for KD. While TS Ratings were not yet available for tomorrow, all 12 races assembled in one shot, no stoppage. Tomorrow I will reassemble to fetch the TS Ratings for tomorrow.

So - I am afraid I do not know why ANY card of races failed to assemble ALL races at once, either for today or for future races

You are correct that you generally should assemble one card at a time, restart RDSS then assemble the next card. Sometimes depending on number of races and number of total horses (and how many past PP running lines total for the day), you can get 2 full cards before RDSS runs out of gas and needs to restart.

For a clean assembly of races, if you downloaded a race card the day before (or a few days before), on the day of racing, re-assemble ALL races which will force RDSS to load what it had previously already assembled PLUS fetch the current day's TS Ratings.

If that still seems to be not working smoothly, I advise clearing the Cache for the card of races (on the Card Summary Screen) then Assemble ALL again for that day - ON the day of racing, not before.

I'm not sure how these directions differ from your precise experience yesterday and today, but please give it a go (clear Cache and re-assemble) for any given card on the morning of the CURRENT day.

If you're just not getting properly assembled races for a given card with the above ideas, I am happy to connect with your computer to observe what's happening and troubleshoot. Just send me an email. (Remember I am in the Pacific Timezone and 9am PT / 12 noon ET - is about my earliest happy time on Sunday mornings ).

Ted

Hi Ted,
Same issue(s) this morning...going to need your help please.

[Ted Craven]

Jimmy - check your email for Zoom connection info.

Bill Lyster - I know you are working KD regularly. Any issues with race assembly?

Ted

[Ted Craven]

For the record, in our remote support meeting, you demonstrated the problem and we resolved it in the Data Centre by forcing RDSS to re-download the PP file and re-convert it to the RDSS database, by unchecking the Don't Duplicate Tasks box (i.e. DO Duplicate the previous Convert task).

Whatever caused the issue was resolved by getting fresh data for that card into the RDSS database.

I'm checking the error message you demonstrated when assembling TOMORROW's races.

Ted

[Ted Craven]

Originally Posted by AwesomeAgain

Ted,

Just checking to see if you had found out about the issue of horses pacelines comingling? It happens to a lot when I play tracks that have a lot of first time starters and two year old races. Just reference the email I sent you regarding this if you forgot. Have a great weekend.

I have tested a change in the code for an upcoming version. Currently when we Convert a fresh data file from TrackMaster into the RDSS database, we look up any existing data for a horse by its NAME (since no other unique numerical identifier is provided), and if found, file new data received under the same name. Clearly defeated by periodic recycling of horse names, which will show up in a database with a sufficiently long history.

I changed this to looking up a horse by its NAME plus the Date of Birth. This will solve this in all cases. I just have to write a routine to test for any such ambiguities in an EXISTING database.

The Jockey Club handles horse naming and has specific rules about when and under what circumstances a horse name can be reused (min 5 years, horse must be 10+ years old, but also affected by whether the horse is still running, breeding, Grade 1 stakes winner, etc).

As soon as I can, but I do know what to do. Thanks Brian for the example!

Ted