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11-05-2020, 06:00 PM | #31 | |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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Quote:
Thanks Paul! For the benefit of other Mac/Parallels users (Pook): https://www.parallels.com/blogs/para...-macos-mojave/ Also FWIW, these comments may apply to some: "No problems [installing] except it wouldn't register no matter how many times I clicked that button. Problem was solved by logging out & back in again. If someone has a problem downloading, AND is using a VPN, I would suggest TURNING IT OFF. (I've run into this issue recently). All set here!" Ted
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RDSS - Racing Decision Support System™ Last edited by Ted Craven; 11-05-2020 at 06:03 PM. |
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11-05-2020, 06:08 PM | #32 | |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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Quote:
Ted
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RDSS - Racing Decision Support System™ |
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11-05-2020, 06:09 PM | #33 |
AlwNW2X
Join Date: Jun 2019
Posts: 22
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I registered twice, and at first it did not work. So I exited RDSS and reopened. Registered twice again and it worked. Everything so far seems great.
-Doug |
11-05-2020, 07:38 PM | #34 | |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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Quote:
The Update notice will magically appear someday on your RDSS Desktop Ted
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RDSS - Racing Decision Support System™ |
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11-06-2020, 11:30 PM | #35 |
Grade 3
Join Date: Sep 2010
Posts: 50
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Can't Download Cards
Hi Ted,
I installed version 2.2 earlier today, and did eventually get the correct expiration date. Later in the evening I tried to download KEE for Saturday and got this message... Task: Download Past Performances Download of: KEE 2020/11/07 cancelled. Check UID/PWD or please try again! I have the correct UID/PWD in the registration info (it's the same as I used for initial registration which worked). I also logged into TrackMaster through the browser with the same UID/PWD and that worked. So, I'm sure it's correct. I also verified my credit card info is up to date. It is. I tried to Download AQU, in case KEE had an issue, but got the same message. Tried downloading several times, always the same message. This was during 11:00PM to 11:30PM Friday 11/6/2020, in case TrackMaster has an issue. Don't know what else to try at this point. |
11-06-2020, 11:49 PM | #36 |
Grade 3
Join Date: Sep 2010
Posts: 50
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I reinstalled version 2.1, uses same UID/PWD and was able to download the KEE card, but version 2.2 still won't.
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11-07-2020, 03:13 AM | #37 |
Grade 3
Join Date: Sep 2010
Posts: 50
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Traced the problem to the databases. Version 2.2 will not download a card to a database on my D: drive (version 2.1 did not have this problem), and gives me the cancelled message.
When I make a database on the C: drive it will download. I had moved them to the D: drive for disk storage. (Adding up my download budget to test, lol.) |
11-07-2020, 04:12 AM | #38 |
Grade 1
Join Date: Nov 2005
Posts: 496
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I am getting this when I open the races.
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11-07-2020, 07:47 AM | #39 | |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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Quote:
One other person also complained of exactly that problem late last night, so thanks for helping me help him. I'll get that fixed ASAP. Ted
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RDSS - Racing Decision Support System™ |
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11-07-2020, 07:56 AM | #40 |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,854
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Tom, what race? EVERY race, or just the one? Try these, in descending order: 1. re-assemble the race (right-click it on Card Summary) 2. re-download, re-convert - UNCHECK the Don't Duplicate box (FORCE re-convert) 3. Use the Data Mgmt Tools on RDSS Desktop to Switch to a clean database (e.g. the new empty one that installs with RDSS2.2, if you're not already using that one). Then re-convert to that clean database. Let me know. Ted
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