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Old 04-26-2023, 12:37 PM   #1
Jimmy R
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BRIS PPs not showing

BRIS PPs not showing up for PRX today. Any advice?
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Old 04-26-2023, 12:47 PM   #2
dlivery
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Quote:
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BRIS PPs not showing up for PRX today. Any advice?
Muddy answer try re-down loading
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Old 04-26-2023, 01:17 PM   #3
Jimmy R
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Didn't work...do I need to delete any files?
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Old 04-26-2023, 08:35 PM   #4
Ted Craven
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BRIS PPs not showing up for PRX today. Any advice?
Update your RDSS software: http://www.rdss2.com/download-software

Then, start RDSS, click Clear Cache for PARX on the Card Summary Screen, the Assemble ALL races.

Too late now for today's PARX races, but you'll need this for all future ones.

Ted
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Old 04-26-2023, 09:50 PM   #5
dadams6357
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Sometimes when I have this problem...I have to check the configure screen to make sure I have the Tote/Scratches/TS Ratings turned on.
I turn them off if handicapping on a previous date...then if I forget to turn them back on
run into problems.
Don
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Old 04-26-2023, 09:55 PM   #6
Ted Craven
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He was using the older version of RDSS which won't ever get them (anymore). It's why I issued the current 'interim' update.

You're right, Don - in addition to that, you still need the Get TS Ratings setting turned on.

Ted
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Old 04-27-2023, 11:12 AM   #7
Jimmy R
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Tim - my software is up to date
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Old 04-27-2023, 11:15 AM   #8
Jimmy R
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sorry - it's not downloading the update...giving me network errors after 500KB
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Old 04-27-2023, 11:46 AM   #9
Jimmy R
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Got it to download. Now showing that the subscription is valid for 30 days.
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Old 04-27-2023, 12:45 PM   #10
Ted Craven
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Got it to download. Now showing that the subscription is valid for 30 days.
Jimmy, click the Update Registration Info button on the Registration screen to refresh the Subscription date.

Or click the Display Available Cards button on the Data Centre

Ted
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