RDSS Result Chart Screen explodes, or goes off screen - Pace and Cap

pktruckdriver · 06-04-2009, 03:21 PM

Hello

I been trying to do my homework, and when I look at PP's of a horse or look at results , or anything from the brisnet pages, they become too large for the screen and I can not close them, must use task manager to close them out then start all over again, why is this , and what can I do to stop it, please.

My menu bar on the bottom dissappears too, no red X in the right top corner, no borders at all, what is going on, please help.

Thank you
Patrick

pktruckdriver · 06-05-2009, 11:41 AM

Would someone want to do a quick meeting and see what I am talking about it, please.

Thank you
Patrick

RichieP · 06-05-2009, 11:45 AM

Patrick
PM me your phone number and I will ring you up now

azbacks · 06-05-2009, 08:08 PM

Patrick...

Looks like Richie took care of your problem. Being an old fart who has trouble seeing the real small print on some web sites, I love the Firefox browser. I can make a web page bigger or smaller with the scroll-wheel of the mouse.

Good luck...

Pete

Ted Craven · 06-06-2009, 10:30 AM

(Once we figured out this had to do with RDSS), this turned out to be a bug with the RDSS Result Chart popup window (PP+Chart data plan). That window is a fixed size and in lower resolution screens, it occupies more than the whole vertical screen, so the controls to close it are invisible.

The workaround is to hit ESC to dismiss it. This popup window should resize itself according to screen resolution (actually, in the next version, Result Charts for horses' PPs, and their graphs, will simply occupy another Tab of the PP set).

Ted

06-04-2009, 03:21 PM	#1
pktruckdriver Grade 1 Join Date: Apr 2009 Location: Saratoga Springs Posts: 1,547	RDSS Result Chart Screen explodes, or goes off screen Hello I been trying to do my homework, and when I look at PP's of a horse or look at results , or anything from the brisnet pages, they become too large for the screen and I can not close them, must use task manager to close them out then start all over again, why is this , and what can I do to stop it, please. My menu bar on the bottom dissappears too, no red X in the right top corner, no borders at all, what is going on, please help. Thank you Patrick

06-05-2009, 11:45 AM	#3
RichieP Grade 1 Join Date: Jun 2005 Posts: 7,014	Patrick PM me your phone number and I will ring you up now __________________ "Grampy I'm talking to you!"

06-05-2009, 08:08 PM	#4
azbacks Grade 1 Join Date: Feb 2007 Location: Arizona Posts: 226	Patrick... Looks like Richie took care of your problem. Being an old fart who has trouble seeing the real small print on some web sites, I love the Firefox browser. I can make a web page bigger or smaller with the scroll-wheel of the mouse. Good luck... Pete __________________ There's no trick to being a humorist when you have the whole government working for you. -- Will Rogers (1879-1935)

06-06-2009, 10:30 AM	#5
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 8,854	(Once we figured out this had to do with RDSS), this turned out to be a bug with the RDSS Result Chart popup window (PP+Chart data plan). That window is a fixed size and in lower resolution screens, it occupies more than the whole vertical screen, so the controls to close it are invisible. The workaround is to hit ESC to dismiss it. This popup window should resize itself according to screen resolution (actually, in the next version, Result Charts for horses' PPs, and their graphs, will simply occupy another Tab of the PP set). Ted __________________ RDSS - Racing Decision Support System™

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06-05-2009, 11:41 AM	#2
pktruckdriver Grade 1 Join Date: Apr 2009 Location: Saratoga Springs Posts: 1,547	Would someone want to do a quick meeting and see what I am talking about it, please. Thank you Patrick