RDSS / TwinSpires Problem Again! - Page 2 - Pace and Cap

Ted Craven · 10-06-2023, 12:46 AM

Please - I request everyone to test RDSS again (current version) with the TwinSpires settings set back to ON (Get Tote, Get TS Ratings).

After testing this evening, it appears everything is working again as before: Tote, Scratches, TS Ratings (Prime Power, ProfitLine), MTP.

I will be doing a lot more testing myself tomorrow, and I can't promise this will be consistent or what will need to be done about it. But if you enjoyed those aspects of RDSS, please test whether you can resume using them.

Ted

AwesomeAgain · 10-06-2023, 02:44 AM

Ted,

Thanks for all of your help and technical support.

Ted Craven · 10-06-2023, 02:53 AM

Quote:

Originally Posted by AwesomeAgain

Ted,

Thanks for all of your help and technical support.

You're welcomed Brian! Fingers crossed

Ted

The Pook · 10-06-2023, 09:45 AM

Ted,

My current version is 2.2.2023.65. Why does RDSS suggest an update to 2.2.2020.22?

Pook

kahunab · 10-06-2023, 09:49 AM

Thanks Ted, for all your help and hard work. Everything seems to be working well again here in Colorado.

Dick

Lt1 · 10-06-2023, 10:09 AM

Hi Ted. All is a ok and working fine here in NY
Tim

Ted Craven · 10-06-2023, 01:07 PM

Quote:

Originally Posted by The Pook

Ted,

My current version is 2.2.2023.65. Why does RDSS suggest an update to 2.2.2020.22?

Pook

That RDSS Desktop Update notice button is ineffective in the current version since I relocated downloading the RDSS Installer to TrackMaster's servers. It will resume intended effectiveness in a new update soon.

Ted

kahunab · 10-06-2023, 09:54 PM

Raced all day, used 4 tracks and everything worked well. Thanks again Ted!

darmar · 10-07-2023, 11:05 AM

Things are back working properly again worked TDN yesterday with no issues at all
Darryl

Ted Craven · 10-09-2023, 05:40 PM

One issue reported with TwinSpires - maybe not even be related to this recent problem - is that when you run RDSS with some VPN connections to the internet, TwinSpires will still reject RDSS access. (VPN = Virtual Private Network, for security or masking your actual location).

We tested this because one user was still having RDSS/TS access problems, yet when we turned the VPN OFF entirely, the problem went away.

This may not apply to ALL VPN access, but it did for VPN access provided by MacAfee Security software (and we tried various VPN geo-location settings).

Bottom line going forward - if you still encounter the 'not responding' or 'spinning wheel' slow-down - try checking if you are running your internet access through a VPN, then try turning that VPN setting OFF.

Ted

10-06-2023, 12:46 AM	#11
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 8,854	Working Again!? Please - I request everyone to test RDSS again (current version) with the TwinSpires settings set back to ON (Get Tote, Get TS Ratings). After testing this evening, it appears everything is working again as before: Tote, Scratches, TS Ratings (Prime Power, ProfitLine), MTP. I will be doing a lot more testing myself tomorrow, and I can't promise this will be consistent or what will need to be done about it. But if you enjoyed those aspects of RDSS, please test whether you can resume using them. Ted __________________ RDSS - Racing Decision Support System™

10-06-2023, 09:49 AM	#15
kahunab Grade 2 Join Date: Feb 2007 Location: Colorado Posts: 79	Thanks Ted, for all your help and hard work. Everything seems to be working well again here in Colorado. Dick __________________ Haakon 47 'Something magical happens when you bring together a group of people from different disciplines with a common purpose.' Mark Stefik Palo Alto Research Centre Fellow

10-06-2023, 10:09 AM	#16
Lt1 Grade 1 Join Date: Apr 2012 Location: Valley Stream NY Posts: 9,163	Hi Ted. All is a ok and working fine here in NY Tim __________________ Trust but verify

10-06-2023, 09:54 PM	#18
kahunab Grade 2 Join Date: Feb 2007 Location: Colorado Posts: 79	Raced all day, used 4 tracks and everything worked well. Thanks again Ted! __________________ Haakon 47 'Something magical happens when you bring together a group of people from different disciplines with a common purpose.' Mark Stefik Palo Alto Research Centre Fellow

10-09-2023, 05:40 PM	#20
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 8,854	TwinSpires via VPN One issue reported with TwinSpires - maybe not even be related to this recent problem - is that when you run RDSS with *some VPN connections* to the internet, TwinSpires will still reject RDSS access. (VPN = Virtual Private Network, for security or masking your actual location). We tested this because one user was still having RDSS/TS access problems, yet when we turned the VPN OFF entirely, the problem went away. This may not apply to ALL VPN access, but it did for VPN access provided by MacAfee Security software (and we tried various VPN geo-location settings). Bottom line going forward - if you still encounter the 'not responding' or 'spinning wheel' slow-down - try checking if you are running your internet access through a VPN, then try turning that VPN setting OFF. Ted __________________ RDSS - Racing Decision Support System™

10-06-2023, 02:44 AM	#12
AwesomeAgain AlwNW1X Join Date: Jul 2016 Location: West Melbourne, Florida Posts: 14	Ted, Thanks for all of your help and technical support.

10-06-2023, 09:45 AM	#14
The Pook Grade 1 Join Date: Feb 2014 Location: Loretto, Ontario Canada Posts: 2,539	Ted, My current version is 2.2.2023.65. Why does RDSS suggest an update to 2.2.2020.22? Pook

10-07-2023, 11:05 AM	#19
darmar Grade 1 Join Date: Mar 2013 Location: Maple Ridge, B.C. Canada Posts: 3,179	Things are back working properly again worked TDN yesterday with no issues at all Darryl

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