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Old 07-17-2020, 12:07 PM   #41
sureshotlink
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Hello Ted,

Hope all is well.

None of the recommended solutions have improved the issue for me.

Respectfully,

Paul link
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Old 07-17-2020, 12:10 PM   #42
Ted Craven
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Quote:
Originally Posted by sureshotlink View Post
Hello Ted,

Hope all is well.

None of the recommended solutions have improved the issue for me.

Respectfully,

Paul link

Sorry to hear than Paul. Until this resolves by itself (like last time) or until an update, can you perform your RDSS handicapping with your computer disconnected from the internet? Not ideal, of course. But the best advice I have at the moment if the Refresh Registration suggestion does not work for you.

Ted
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Old 07-17-2020, 12:16 PM   #43
Ted Craven
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In general, I'm having difficulty understanding why the Refresh Registration solution works fine for some people (the majority who have reported in) and not for others. I certainly accept that that solution seems to NOT work for those who have reported it. But I don't understand the difference

To repeat: a temporary solution for some has been - open RDSS, go to the Registration Tab, click the Update Registration Info button, then start your handicapping.

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Old 07-17-2020, 12:59 PM   #44
darmar
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Hey Ted FWIW when I just run RDSS alone it seems to remain stable but when I start another program along side the unresponsive issue comes back again
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Old 07-17-2020, 01:10 PM   #45
rmath
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Problem

Ted , I have been having the same problem as Sureshot for the last couple of days now.
I have tried all your suggestions but nothing seems to work.
I will try disconnecting from the internet and will see what happens today.
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Old 07-17-2020, 02:01 PM   #46
DaveEdwards
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My Attempt

Hi Ted,

I had the anticipated issues and so reregistered on RDSS to no avail.

I was able to download Sat & Sun cards for SAR no problem. I then disconnected the internet, but encountered a further issue. There was a system error. I have taken a snip and include. Whatever I do it then leads me to having to close RDSS
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Old 07-17-2020, 02:07 PM   #47
DaveEdwards
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And now it's working following another reregister whilst online.
Swapping between horses is labourious, but changing pacelines whilst remaining on the same horse works fine.
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Old 07-17-2020, 02:37 PM   #48
gandalf380
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Dave:

That error #2 you get is from starting up RDSS without being connected to the internet.

Ted:

I don’t know if is related or not but I occasionally start RDSS and it Is unable to find my registration. It treats me like a brand new user with a 30 day limitation and I have to run the registration again.
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Old 07-17-2020, 02:56 PM   #49
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Thanks for the shout on that!
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Old 07-17-2020, 03:08 PM   #50
The Pook
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To maybe confuse things further I haven't had any of these recent issues with tote disabled. Mac/Parallels/XP.

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