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RDSS Documentation -- All Versions Racing Decision Support System - Documentation |
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06-16-2023, 12:11 PM | #1 |
AlwNW1X
Join Date: May 2021
Posts: 15
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Issue downloading cards
I haven't used RDSS in some time, but finally have enough time to get back to it. I'm having trouble downloading cards. When I hit "perform selected tasks" I get the error message.
I've refreshed my registration on RDSS multiple times and restarted RDSS. I contacted trackmaster support and all looks correct on their end. They say my "a la carte" subscription is active and my credit card details are up to date. I previously had a monthly subscription that was inactive. The re-activated my subscription as a la carte. Any ideas? |
06-17-2023, 11:56 AM | #2 |
Grade 1
Join Date: Apr 2009
Location: Reno, NV
Posts: 311
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Hey Derrick,
Don't know if this is the case with you, but when I had a similar problem with Trackmaster's al a carte, it was because the auto renew wasn't on. Yeah, I know. Anyway, once I turned on the auto renew, the al a carte option worked for me. Dan |
06-20-2023, 03:27 PM | #3 | |
Grade 1
Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 8,880
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Quote:
Derrick - you emailed me about this issue at the same time as you posted this message here, and I replied to you with some ideas. Haven't heard further so I presume all was fixed. If not, just email me back! Ted
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