Pace and Cap - Sartin Methodology & The Match Up - View Single Post - RDSS Problems Connecting to TrackMaster

Ted Craven · 06-01-2017, 12:45 PM

Hi, I just downloaded and converted a number of cards for today - no problems.

RDSS can't distinguish between

a) connecting to the internet and NOT being able to connect to Trackmaster, and
b) not being able to connect to the internet at all.

It will give the same error message in either case, though if you can connect to anything else, we can rule out b)

TrackMaster is definitely accessible by RDSS at this moment (and in my experience has a greater than 99.99% up time). So it's usually something on our end.

Raine05 and others - please try again now and let me know if all is well now.

Ted

06-01-2017, 12:45 PM	#5
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 8,854	Hi, I just downloaded and converted a number of cards for today - no problems. RDSS can't distinguish between a) connecting to the internet and NOT being able to connect to Trackmaster, and b) not being able to connect to the internet at all. It will give the same error message in either case, though if you can connect to anything else, we can rule out b) TrackMaster is definitely accessible by RDSS at this moment (and in my experience has a greater than 99.99% up time). So it's usually something on our end. Raine05 and others - please try again now and let me know if all is well now. Ted __________________ RDSS - Racing Decision Support System™