[Ted Craven]

Thanks Bet. Several other people have written me reporting that refreshing the RDSS Registration solves this issue.

I admit I don't yet understand why doing this would have any effect, but then I don't understand why the problem occurs anyway and also why - for some people - turning off the Tote system also does not work .

To refresh the RDSS Registration on your computer(s) - on the RDSS Registration Tab, click the Update Registration Info button. For good measure, then restart RDSS.

Ted