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Old 05-15-2009, 08:05 AM   #10
Ted Craven
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Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 9,238
Quote:
Originally Posted by porkchop View Post
Does this happen regularly on any tracks in particular?

I downloaded Thistledown, and received the same error. RDSS shuts down after receiving this error, so the card is not usable.
This is the same bug in a different scenario. The 'SP' coded tracks represent Simulcast Programming (often from South America) tacked onto the end of regular cards. As Richie says, just avoid any track codes labeled SP - I'll fix that in a future release.

The bug with Thistledown TDN and River Downs RD (Ohio tracks) has been observed and reported many times: these tracks sometimes run a co-mingled card, e.g. TDN runs races 1 3 5 7 9 and RD runs races 2 4 6 8 10 on the same day. The bug comes, like the SP 'cards', when RDSS assumes that the 3rd race listed on the card is actually race #3, when in the above examples it is not (instead it's race #5 and race #6 respectively).

I believe in the past, Kentucky Downs KD has run at the same time as Turfway Park TP and split their card this way. This does not always happen - sometimes TDN is all TDN and RD is all RD. To check on any given day if a TDN or RD card is co-mingled (and thus unworkable in RDSS), in the Data Centre, use the Ctrl+click feature to click on a given card to open the Equibase Entries page for that card in your browser and check if the card is co-mingled before downloading (and Paying) for it.

I apologize for this continued bug. It will be fixed in the next major release. Meanwhile, if you are paying for RDSS cards other than the unlimited plan, just send a note to TrackMaster (info@trackmaster.com) citing your name, TrackMaster User ID and the card (e.g. TDN 05/16 for RDSS) and they will issue you a refund.

Ted
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Last edited by Ted Craven; 05-15-2009 at 08:07 AM.
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