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Old 04-07-2026, 03:10 PM   #7
Ted Craven
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Join Date: Jun 2005
Location: Nanaimo, British Columbia, Canada
Posts: 9,251
Just for the record - we resolved this issue. On the Configure screen, at some point you had unchecked the Get TS Ratings & Scratches box. So RDSS did not check for those BRIS/TS Ratings.

FWIW - that checkbox is there in case RDSS encounters a persistent problem accessing those ratings. In that case, users can simply UNCHECK that setting and proceed without the Ratings until I can figure out the problem. Otherwise, it should normally remain CHECKED. (If you don't want those ratings, simply ignore them! Or uncheck that setting.)

Glad it's resolved for you - good luck in your ongoing research!

Ted
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