Pace and Cap - Sartin Methodology & The Match Up - View Single Post - Supertote

Ted Craven · 01-08-2018, 03:09 PM

UPDATE - now the new Supertote link I posted above does not work at all. Just refers to a TwinSpries mobile site.

I called Brisnet Customer Support. They said the decision had been made (apparently between 11:30 am ET and now) to discontinue Supertote. Period. Permanently.

I expressed how disruptive this decision is, not only to me but to a hundred others of my 'acquaintance'. They escalated to a supervisor my concern about immediately reinstating Supertote, from whom I await a call back.

It could be time for some mass action. Perhaps if EVERYONE using Supertote, inside or outside RDSS, called Brisnet Customer Service the combined impact would convince them to change their minds. Call 1 800 354-9206. It would help if you had your Brisnet login ID handy, or your email.

I'll keep folks posted ...

Ted

01-08-2018, 03:09 PM	#4
Ted Craven Grade 1 Join Date: Jun 2005 Location: Nanaimo, British Columbia, Canada Posts: 9,241	Supertote DISCONTINUED !? UPDATE - now the new Supertote link I posted above does not work at all. Just refers to a TwinSpries mobile site. I called Brisnet Customer Support. They said the decision had been made (apparently between 11:30 am ET and now) to discontinue Supertote. Period. Permanently. I expressed how disruptive this decision is, not only to me but to a hundred others of my 'acquaintance'. They escalated to a supervisor my concern about immediately reinstating Supertote, from whom I await a call back. It could be time for some mass action. Perhaps if EVERYONE using Supertote, inside or outside RDSS, called Brisnet Customer Service the combined impact would convince them to change their minds. Call 1 800 354-9206. It would help if you had your Brisnet login ID handy, or your email. I'll keep folks posted ... Ted __________________ RDSS - Racing Decision Support System™ Last edited by Ted Craven; 01-08-2018 at 03:21 PM.