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-   -   Philly canceled 3/2/09 (http://paceandcap.com/forums/showthread.php?t=5314)

Nets 03-02-2009 11:26 AM

Philly canceled 3/2/09
 
Per Philly's video feed

Rverge 03-02-2009 12:08 PM

yes and BEU is only a couple today running. short fields.

Charlie D 03-02-2009 12:29 PM

Wonder if TM will still add the card to my billing invoice

Charlie D 03-02-2009 12:36 PM

Quote:

Originally Posted by Charlie D (Post 49402)
Wonder if TM will still add the card to my billing invoice


Seems to have been added, maybe TM will do the right thing and take it off everyones billing invoice

jms62 03-02-2009 12:45 PM

Quote:

Originally Posted by Charlie D (Post 49403)
Seems to have been added, maybe TM will do the right thing and take it off everyones billing invoice

I'm sure they are typical businessmen. If you ask they will take it off. If not then they'll let it on.

Charlie D 03-02-2009 12:49 PM

Your probably right JMS, but if i were TM i'd take it off automatically as it's good PR

Ted Craven 03-02-2009 01:14 PM

I think they are a smaller operation (staff-wise) than people think! I'm not sure if they have a system to scan customers' downloads, then compare to published records of formally canceled cards, then issue refunds...

I spoke just now to Greg @ TrackMaster. He said, whenever a race card is cancelled, just send an email to info@trackmaster.com, state your Name, your TrackMaster User Id, and the card you wish refunded (i.e. track name and date). They'll do it, no sweat! (Unnecessary if you have any of their unlimited accounts.)

:)

Ted

Rverge 03-02-2009 01:15 PM

Quote:

Originally Posted by Charlie D (Post 49405)
Your probably right JMS, but if i were TM i'd take it off automatically as it's good PR

call and ask them, they will take it off on cancelled cards. should do it within a day or so. i downloaded a couple of times a card i did by accident and they removed it.

Rverge 03-02-2009 01:19 PM

beu played the 5 and the 3 wins #1, 2nd @ 16-1

Charlie D 03-02-2009 01:31 PM

RVerge

I'll leave it a few days and give TM a chance to do the right thing before complaining :D


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