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-   -   Supertote (http://paceandcap.com/forums/showthread.php?t=10983)

Ronestes 03-10-2017 11:39 AM

Supertote
 
Ever since Brisnet updated their site, I've had trouble logging into supertote. It won't accept my password. I also got a new windows 10 computer, not sure if it's that or maybe my AVG antivirus program. Any ideas Thanks Ron

The Pook 03-10-2017 12:40 PM

Ron I believe the Supertote is gone.

Pook

mick 03-10-2017 01:17 PM

Ron,

You probably need to call BRIS customer service. The new system and the old (which includes SuperTote) have different password databases. I had the same problem and was on the phone for at least an hour getting the problem sorted out.

There doesn't seem to be any work-around. Sorry.

mick

Ronestes 03-10-2017 01:59 PM

Supertote
 
Thanks guys

Ted Craven 03-10-2017 03:54 PM

1 Attachment(s)
Supertote is not gone, within RDSS.

Attachment 42709

Mick's advice seems to work. Call them and tell them you're using the old version of Supertote and to update your login UID/PWD for that.

Ted


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