Anyone else having problem withSuperTote?
 

When I try to open supertote it causes my laptop to freeze. Then I have to shut down and reopen any windows I need. Is anyone else experiencing this or have a solution? I know I can run everything without it but I would like to have supertote working.

There was a Windows update performed this morning but that hasn't affected anything else.

Hi Buzz, and welcome!

I admit I have been having intermittent trouble over the past week with Supertote in all versions of RDSS - for example, freezing the computer as you describe. I've been traveling though, so I wondered if it was simply the network connection I was using, e.g. yesterday at Del Mar, and last weekend at Woodbine. OR - as you mention, if it had something to do with last weeks major Win10 update? The fact that it doesn't happen all the time makes it a little hard to debug - but I will keep on it while I'm out here in California.

However, today for example, at least Saratoga seems to be working fine.

Attachment 41140

Usually the one definitive way to know if Supertote should be flowing in RDSS, is simply to open Brisnet Supertote in your web browser and look there at the tote feed for your track. If tote data is flowing in Supertote in your browser, and you have connected RDSS to Supertote by the usual method, then tote data will flow into RDSS. If no tote data in Supertote in your browser, then also no tote in RDSS.

What track are you following right now?

Ted

Thanks for reply. I have had super tote go in and out before but its never frozen pc..

Following saratoga

I tried in explorer browser and it failed to open

How did you know my nickname?

Oops! Well, I guess Mick told me :)

Re Supertote, it still seems to be working today for me at Saratoga, but I can't seem to open it normally in MS Internet Explorer. Firefox, Chrome, MS Edge - yes no problems.

I will study it further .

Ted

:
😀😀

Ive been texting Mick all day. You guys made quite an impression on him last weekend.

Thanks for looking into it.

Morning Ted,

It's working now.

i spoke too soon. i restarted rdss and now supertote is locking rdss.